JPMorgan Chase is paying a $1.79 million penalty for overcharging a gaggle of shoppers in Singapore.
The Financial Authority of Singapore (MAS) says the banking large has admitted it’s accountable for failing to find and cease misconduct by its relationship managers.
The company says the managers supplied incorrect info to shoppers whereas executing 24 over-the-counter bond transactions, which resulted in these clients being overcharged.
In line with the MAS, JPMorgan didn’t have a correct system in place to verify its managers complied with the predetermined shopper unfold agreements.
“The financial institution has refunded the overcharged charges to affected shoppers.
The financial institution has additionally enhanced its pricing frameworks and inside controls to forestall the recurrence of such misconduct.”
JPMorgan says the difficulty affected a “very small” share of complete trades processed.
“In 2020, after finishing our inside evaluate, JPMorgan Non-public Financial institution undertook a complete replace to its inside controls, monitoring and coaching framework to make sure our commerce governance, pricing transparency and compliance ideas proceed to be upheld.”
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